Privacy Policy – FFR Cutlery Knives
This Privacy Policy explains how FFR Cutlery Knives (“we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase from www.ffrcutleryknives.com.
Collecting Personal Information
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When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
“Personal Information” refers to any information that can uniquely identify an individual. See the details below:
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Device Information
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Examples collected: browser version, IP address, time zone, cookie data, pages or products viewed, search terms, site interaction.
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Purpose: to load the Site properly and perform analytics for site improvement.
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Source: Automatically through cookies, log files, tags, pixels, and similar technologies.
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Disclosure: Shared with our eCommerce platform and analytics tools.
Order Information
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Examples collected: name, billing and shipping address, payment details (credit card info), email, and phone number.
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Purpose: to fulfill orders, process payments, arrange shipping, provide order confirmations, communicate, and detect fraud.
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Source: Collected directly from you.
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Disclosure: Shared with our eCommerce and shipping/fulfillment partners.
Customer Support
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Examples collected: any additional info you provide when contacting us.
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Purpose: to provide support and resolve your queries.
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Source: Collected directly from you.
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Disclosure: May be shared with our support tools or email providers.
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Minors
The Site is not intended for users under the age of 18. If you’re a parent or guardian and believe your child has submitted personal data, please contact us to request deletion.
Sharing Personal Information
We share your data only with service providers to help fulfill our services and contracts with you. Examples:
Our store is powered by an eCommerce platform (e.g., WooCommerce)
We use shipping tools and payment processors
We may share info to comply with laws or protect our legal rights
Note: Shipping time begins after your order has been shipped. Please allow up to 10 business days for standard processing. Processing time may be extended during busy seasons.
Behavioural Advertising
We may use your data for targeted advertising or marketing communications based on your behavior and preferences.
Examples:
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Google Analytics (read their policy: https://policies.google.com/privacy)
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Facebook or Instagram Ads
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Email marketing based on your site activity
You can opt out using:
🇪🇺 Your Rights (If in the EEA – GDPR)
You have the right to:
Access the data we hold about you
Request corrections or deletions
Object to or restrict data use
Receive a copy of your data (portability)
Contact: info@ffrcutleryknives.com
We process your data based on:
Your consent
Contract performance
Legal compliance
Legitimate interests
Retention
We retain your personal information unless and until you ask us to delete it.
Automated Decision-Making
We do not use fully automated decision-making with legal or significant effects on users. Our anti-fraud systems may temporarily block IPs or payment methods, but without permanent impact.
Selling Personal Information (CCPA)
We do not sell your personal information.
Cookies
We use cookies to improve your browsing experience, remember login info, save cart items, and analyze visitor behavior.
You can block or remove cookies using your browser settings, but doing so may affect site functionality.
Examples of cookies we use:
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_secure_session_id -
cart -
checkout_token -
storefront_digest -
_shopify_y,_shopify_s, etc. (replace these with WooCommerce/your platform cookies if needed)
Learn more at: www.allaboutcookies.org
Do Not Track
We do not respond to DNT signals, as industry standards are unclear.
Changes
We may update this policy from time to time for legal, operational, or service-related reasons.
Contact Us
If you have questions, requests, or complaints about this policy, contact:
FFR Cutlery Knives
Email: info@ffrcutleryknives.com